Subject Rights Request Management Under CCPA

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Dos and Don’ts of Managing Subject Rights Request Forms Under SAR Compliance

Subject Access Requests – or, in CCPA parlance, “verifiable consumer requests” – can be tricky to handle. Mismanaging the Subject Access Request process increases your risk of a data breach and your potential liability.

When building your privacy program, it’s not enough to focus on responsiveness. How you architect the subject access request process is equally as important. To help, we’ve put together this guide of the five most important Dos and Don’ts to managing Subject Access Requests. Fill out the form and download your free copy now.

Mitigate Risk

WireWheel helps you create a secure and streamlined process to manage subject rights requests — one that doesn’t depend on email or manual processes that expose you to data losses, regulatory and trust risk.

Save Time and Money

The WireWheel Platform lets you leverage automation and pre-configured workflows to free up valuable time and resources, and reduce the costs associated with subject access request program management and fulfillment.

Stay Ahead of Regulations

We’ve combined years of experience, industry best practices, and continuing conversations with regulators, business leaders, and other experts into a Subject Access Request Guide that remains up to date through ongoing agile development and SAR compliance.

DSAR, VCR, SRR and other acronyms are related to the same thing: managing requests regarding consumer data. Some terms you’ll hear with respect to the subject access request process are tied to specific privacy regulations and indicate different requirements
Verify and Authenticate All Requestors Identities

Allow known customers to authenticate using existing credentials and use the WireWheel automated identity verification tool to authenticate unregistered or unknown requestors.

 

Collect, Manage and Review Internal Data to Fulfill Subject Access Requests

Help team members collect, classify, and verify data from internal data stores, and utilize WireWheel’s data extraction APIs to handle the volume of subject access requests at scale

 

Track, Review and Approve Subject Access Request Forms

Demonstrate SAR compliance by recording all communications, reviews, and approvals, and maintaining complete audit trails of your subject access request forms

Automatically Ticket and Assign Subject Access Requests

Leverage automation to easily assign tickets, track progress, and send reminders for each subject access request form

 

Encrypt and Securely Deliver Information

Implement an end-to-end encryption delivery system for all uploads, reducing data leakage risk by allowing only the sender and receiver to see the data

42% of the more than 18,000 data protection-related complaints lodged in 2016 with the Information Commissioner’s Office in the UK were about individuals’ rights to access their personal data.

Know Your Data. Protect Customer Privacy. Get Ahead of Data Risks.