Case Study

BBB National Programs

Using WireWheel, BBB National Programs delivers an innovative privacy certification service to improve vendor data privacy and security accountability

BBB National Programs leverages WireWheel’s Privacy Operations Manager (POM), which was built for data privacy compliance, accountability, and transparency

"The system you built for us facilitates something bigger than we could have done on our own."

– Josh Harris
Director, Global Privacy Division
BBB National Programs

Challenges

Scalability and Simplicity

With stakeholders ranging from SMBs to Fortune 100 companies – each with hundreds of vendors and potentially millions of consumers – BBB National Programs’ Global Privacy Division required a scalable, flexible platform to administer its privacy certification programs.

Enhancing Consumer Trust

Certification requires participation in the BBB National Programs dispute resolution procedures for Privacy Rights Requests (DSARs) and other privacy inquiries.